ScottishJerky.com - Our Terms for Beef Jerky Venison Jerky Tasty Toasts - snacks from grass fed beef, wild reared venison, wholemeal bread

Terms

We operate under the laws of Scotland and are registered for VAT in the UK under registration number 796 9856 32. Jerky is however Zero rated for VAT purposes, so we do not have to add this to your order.

The Consumer Protection (Distance Selling) Regulations 2000 and Ecommerce Regulations 2002 give you the right to expect to receive your order in good condition and suitable to enjoy as intended. If for any reason, you believe this not to be the case, please return it we'll do our utmost to rectify the situation. Please state (even if obvious) the reason you feel the pack/jerky is not suitable and suggest what you think would resolve the situation to your satisfaction.

Terms and Conditions of Trade

Your Rights

Under the Sale of Goods Act and the Distance Selling Regulations, you have the right to:-
- Expect that our Jerky is 'fit for purpose' - so basically that it's edible
- A 7 day 'cooling off period' (starting form the day after delivery) - during which you can cancel our contract for any reason.
- Return costs are at our expense, and we will make urgent arrangements to have it returned it to us. During this time you must take care of the product (see 'Your Obligations' on right) and ensure it will arrive back with us in reasonable condition.
- Refunds will be for total original cost of the Jerky, including the original cost of delivering it to you.
Your Obligations

However you also have obligations
- If you intend to return the Jerky, you must take reasonable care of it for a period of up to 21 days, to allow us to make arrangements for its return to us. Reasonable care means that when it gets back to us, it is still suitable for re-use. Once you've opened the pack though, you cannot return it unless there is something wrong with the Jerky itself.
- You should let us know of any problems immediately, but in any case before the expiry of your 'cooling off period' of 7 days. After this time, we will deal with any problems at our discretion.
If something is wrong with your order, or our service, please do tell us so we can try to correct it. If nothing's wrong and you enjoy our products - tell all your friends and colleagues!